Privacy Policy

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 Tecson India Solutions Private Limited (“Tecson India”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring the confidentiality of personal data collected through our ecommerce platform, www.tecsonindia.com. This Privacy Policy outlines how we collect, process, use, store, and disclose your information in compliance with applicable Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the IT Act, and in accordance with global data protection standards.

This policy applies to all users and visitors—whether registered or unregistered—accessing our website, mobile applications, or any associated services. It includes business customers, vendors, partners, and any third-party entities interacting with Tecson India’s systems or infrastructure.

We may collect personal identification data such as your name, gender, date of birth, contact details including email and mobile number, billing and shipping addresses, and official business documents like PAN, Aadhaar, or GSTIN where applicable. Financial and transactional data including order history, payment methods (processed securely through third-party gateways), and support interactions may also be stored. Technical data such as IP address, browser type, operating system, and behavioral patterns like wishlist activity, product preferences, and session logs are tracked through cookies and analytics tools. Information may also be collected from third-party sources like social logins, marketing integrations, logistics partners, and affiliate networks.

We process your information based on contractual necessity (such as fulfilling an order), compliance with legal obligations (including taxation or fraud checks), your explicit consent (e.g., for newsletters), and our legitimate business interests (such as improving service quality or platform security). Your data is used for order processing, billing, logistics, authentication, customer support, targeted communication, internal reporting, and integration with tools like CRM, ERP, or marketing platforms.

Tecson India retains personal data for only as long as required to fulfill the purpose it was collected for, or to comply with applicable laws and auditing standards. When no longer needed, data is deleted or irreversibly anonymized. We have implemented strong security safeguards including SSL encryption, PCI-DSS compliant payment systems, firewall monitoring, intrusion detection, role-based access, and secure cloud infrastructure.

Your data may be shared, under strict conditions, with verified service providers including logistics firms, warehousing partners, and payment processors. We may also disclose information to regulatory or judicial authorities if legally required. In the event of business mergers, acquisitions, or joint offerings, information may be shared with affiliated partners. We never sell personal data to third parties.

Some user information may be transferred outside India if processed on global cloud platforms. All such transfers follow data protection safeguards, contractual clauses, and legal standards to ensure your data remains protected.

You have the right to access your data, request corrections, delete or port your information, withdraw consent, or object to certain uses. To exercise these rights, please write to us at contact@tecsonindia.com.

We use cookies and tracking technologies to enhance your user experience, understand traffic patterns, and personalize our content and ads. These cookies may be first-party or third-party and can be disabled via browser settings. Our site may link to external websites; however, we are not responsible for their privacy policies or practices.

Tecson India does not knowingly collect personal data from minors under the age of 18. If such data is identified, we will take immediate steps for its removal. We reserve the right to modify this Privacy Policy from time to time. Updates will be reflected on this page and, where appropriate, communicated via email. Continued use of our website constitutes your acceptance of any revised policy.

For any questions, concerns, or to exercise your data rights, please contact the Data Protection Officer (DPO) at Tecson India Solutions Private Limited via email at contact@tecsonindia.com.